Clear expectations help us build responsibly.

Last updated July 30, 2026

Agreement

These terms govern access to the Handspring website and services. By using a Handspring service, you agree to these terms and any order form, service description, or additional agreement that applies to your account.

Accounts and authorized use

You are responsible for accurate account information, protecting account credentials, and activity under your account. You may use the services only for lawful purposes and in accordance with applicable documentation and usage limits.

Your content

You retain ownership of content you provide. You grant Handspring the limited rights necessary to host, process, transmit, and display that content to provide and support the requested service. You are responsible for having the rights and permissions needed to provide it.

Responsible use

You may not use the services to violate law or others’ rights, distribute malicious material, evade security controls, misrepresent AI output as guaranteed professional advice, or create unreasonable risk to people, systems, or public services.

AI-generated output

AI output can be incomplete or incorrect and should be reviewed when decisions carry meaningful consequences. Handspring may provide citations, controls, and human escalation features, but customers remain responsible for how output is used in their organization.

Service availability and changes

We work to provide reliable services, but availability is not guaranteed unless a separate written agreement says otherwise. Features may change as we improve security, performance, usability, or compliance.

Suspension and termination

We may limit or suspend access to protect the service, comply with law, address nonpayment, or respond to a material violation of these terms. Customers may stop using the service at any time, subject to any applicable order terms.

Contact

Questions about these terms can be sent to contact@handspring.ai.